FAQ

When do Osiris products ship?

The first collection — the Osiris Pro 16, Osiris Link hub, and Osiris Carry Sleeve — arrives in Q3 2026. Join a product's waitlist for first-batch pricing and launch updates.

What does the Osiris Pro 16 work with?

Any laptop or device with a USB-C (DisplayPort Alt Mode) output — recent MacBook, Windows, and Android devices. Older machines can connect over Mini-HDMI. One USB-C cable carries both video and up to 65W of power.

Where do you ship?

We ship worldwide from Canada. We deliver to the United States (typically 2–3 business days), across Canada, throughout the European Union, and to the United Kingdom, Australia, Japan, and many other countries. Prices are shown in USD for U.S. customers, EUR for customers in the European Union, and CAD for Canadian and other international customers. Your shipping cost is calculated at checkout.

What's your return policy?

30-day returns on unused items in original condition. See Shipping & Returns.

Is there a warranty?

Yes — every Osiris product includes a 12-month limited warranty. See Warranty & Support.

How can I reach you?

Email support@osiris.one or use our Contact page.